Workshop Session 1

All workshops are available in English.

Workshop Session 1: Monday 7 July, 15:00 - 16:00

  • 1. Voices of experience: Service user participation in mental health and disability services
    Aspa Foundation, Finland
    The Finnish Aspa Foundation will introduce two practices that enhance the participation of service users in the design of services: peer reviews amongst people with disabilities and the voice of experience in mental health services. Peer reviewers are people with physical, intellectual and psychosocial disabilities who interview other service users in order to shape individual and common services. This provides data on the experiences of service users and can feedback to municipalities. The voice of experience improves mental health services by video interviews of service users. Workshop participants will discuss new solutions which involve service users.
    Français English
    Mental Health/People with Disabilities
  • 2. Socio-educational networks for child development: the Caixa Proinfancia programme (2007-2014) a collaborative public and private experience
    La Caixa Foundation, Spain
    PSITIC, Ramón Llull University, Catalonia, Spain
    The Caixa Proinfancia programme addresses the challenges and opportunities of building collaborative networks between different socio-educational bodies to promote inclusion for vulnerable children. This programme, developed in Spain in 2007, was initiated and sponsored by ‘la Caixa’ Foundation (a financial institution providing welfare services), in cooperation with Spanish public administration bodies from the most populated urban areas in Spain, more than 300 organisations in the third sector, and the support of experts from 11 Spanish universities. To date, this 50m euro programme has provided more than 200,000 children and 80,000 families with targeted social support, parenting skills, school support, education in free time and psychotherapy. A programme appraisal is available online including needs assessments per city, intervention models, good practice and already-published investigations.
    Español EnglishDeutsch
    Children and families
  • 3. Calculating the cost of inaction: Promoting social investment through the use of technology
    Mazovian Social Policy Centre, Mazovia, Poland
    Regional Government, Poland
    ‘Social investment’ has become a buzz-word in European social policy. It has been used as a tool to argue for targeted investment in people and communities. But what tools can be used to encourage decision makers to invest in certain policies? This workshop will present the ICT tools developed by the Mazovian Social Policy Centre in partnership with the Warsaw School of Economics to make the case for implementing evidence-based social policy. This is an example of social innovation prepared within the framework of a project financed by the European Social Fund. Examples of similar projects from other countries will also feature in the presentation.
    Français English
    Technology/Crisis: impact and responses
  • 4. Young people as active members of society; an analysis of policies and practice from 10 countries
    Young people have been hit hard by the crisis and unemployment rates among young people are likely to remain high for some time. Their disengagement has negative effects, not only for future employment prospects, but there is also the increasing risk of social exclusion. A number of recent policy documents, both at the EU level and national level, stress the need to enhance a broader social inclusion dimension in the area of youth. The workshop will explore policy initiatives in 10 countries that support young people (especially those in disadvantaged situations) to be a full and active member of society. Participants will be able to share practices and experiences and discuss cross-sector cooperation based on two case studies.
    Italiano English
    Active Inclusion/Young people
  • 5. INA! – Sustaining Integration in the workplace': improving performance of activation strategies
    Federal Employment Agency, Germany
    As many jobseekers who successfully started a job gave up within the first six months, the German Employment Agency developed a pilot project at the job centre in Erfurt that provides post-employment support and targeted assistance for employees (and employers) in partnership with local social services, employers, migration services, rehabilitation organisations and education. The results show that 20% more jobseekers stayed in work after the first six months. The workshop will further discuss local strategies from different countries to integrate long- term unemployed people in the labour market.
    Deutsch EnglishFrançais
    Active inclusion/Workforce and management
  • 6. The Integration Imperative: reshaping the delivery of social services
    KPMG International
    KPMG Italy
    Italian Social Security Agency, Italy
    The delivery of social services has evolved significantly over the last decade as governments across the globe seek new and innovative ways to achieve better outcomes for clients while managing increased caseloads with reduced resources. Increasingly, governments are integrating service delivery through innovative case practice and enhanced use of information technology. This workshop will present the results of a global survey of government practitioners engaged in services integration initiatives, and highlight the likely directions for this trend based on examples drawn from Europe, North America and Asia Pacific. The workshop will include an overview of the transformation brought about through services integration at the Istituto Nazionale Previdenza Sociale (INPS), the Italian Social Security Agency.
    Italiano EnglishDeutsch
    Service Delivery Reform/Performance Improvement